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21 Hotel Reputation Management Tips


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Members of the “Managing your reputation” session held during the recentSouthern Lodging Summit at Memphiscame up with these 21 tips on managing a hotel’s online reputation.


Panelists included: Allyson Cataldo, Hostmark Hospitality Group; Travis Flee, Hilton Worldwide; Wendy Norris, Valencia Group; and Jamie Pagel, Circos Brand Karma. The list is not ordered by importance.

1. Don’t create profiles on social spaces if you don’t have the time and resources. There’s nothing worse that can damage your reputations than when you get into social spaces and you can’t manage it.

More details at hotelnewsnow.com