Mobile Payment Has Hotel Applications
GLOBAL REPORT—While mobile payment systems are not yet readily available for many hotel operational functions, such as check-in and check-out, the technology offers a number of applications for hotels—and more are on the way, participants said in a recent webinar titled “Mobile payment technologies - platforms,pitfalls and possibilities,” sponsored by the Technology Committee of the American Hotel & Lodging Association.
Mobile payment has become a standard in many retail businesses, including coffee shops, fast-food restaurants and department stores. According to a report fromGartner quoted during the webinar, mobile payment transactions will top $37 billion in North America in 2013, up 53% from 2012. On a global basis, consumers will use mobile payment systems to buy $235.4 billion in goods and services this year.