培训动态In today’s social-media driven climate of online reviews, guest expectation and online reputation management is fast becoming critical to getting more positive reviews.Analysis of 50 million verified travel reviews explores differences in what male and female travelers care about most at hotelsDirect website traffic is very important in the hotel industry. Hotel’s own website and booking engine is where hoteliers have the greatest control over their image, rates, margins and several other essential factors that might also be somewhat controllable on other channels, although never as much as in the hotel’s own channels.Before we get into how travel reviews fit in, let’s have a reminder of some key statistics about mobile.There are numerous ways in which you can track traffic to your website, but how do you know what the content should be? Who is coming to your site and why? Is there a pattern? Well, there are a few tips to keep in mind when you are going about understanding users of travel websites.Pricing in a Social World: Five Tips for Revenue Managers
2014-08-08Bringing events to your community or facility is your life. Ensuring planners and attendees have a positive experience is what you strive for every day. But understanding your strengths and weaknesses and knowing how your clients’ view your community or facility can be harder. Asking for feedback is a vital part to any event.